Day Center FAQ
What is a Social Model Adult Day Center?
• A Social Model Adult Day Center is a supportive service where older adults or persons with disabilities attend to socialize with peers and enjoy fun activities in a safe environment.
• Day Center Care provides respite time for caregivers.
• Day Center Care reduces the likelihood of institutionalization of dependent older adults and increases their quality of life.
• EMMCA’s Adult Day Center is a Social Model Day Center and a home away from home.
What are your hours?
EMMCA’s Adult Day Center is open Monday – Friday; 8:30 a.m. – 4: 00 p.m.
Are you open on weekends or evenings?
EMMCA’s Adult Day Center is NOT open on weekends or evenings.
Where are you located?
• EMMCA is located at 4142 Monona Drive, Madison, WI 53716
• Our building is a brick ranch house built in 1956. There is a large handicap accessible ramp leading up to the front door.
• EMMCA is next to Lake Edge Shopping Center.
What are your rates?
• Regular rate - $75/day for participants who establish a regular weekly schedule
• Drop-In rate - $85/day for participants who have an irregular schedule
o For drop-in attendance, a reservation must be made 3 days in advance to allow time to order a meal and arrange staffing
• If you are late in picking someone up, you will be charged $1 for every minute after 4:00 p.m.
• An early arrival time before 8:30a.m. or a departure after 4:00 p.m. can be arranged in advance. When advance arrangements are made, there is a $5 fee per 15 minutes.
Are meals included in the daily fee?
A hot lunch is served to all participants every day between 12:00 noon and 1:00 p.m. The cost of the meal is not included in the daily rate. Donations for the lunches are asked for in the monthly bill. The suggested donation is $4/lunch; families donate what they can afford.
Do you offer half-day rates?
We do NOT have half-day rates. Participants are welcome to come for any or all of the time between 8:30 a.m. to 4:00 p.m. Most participants only attend a portion of the day.
What is your billing cycle?
A monthly bill is sent after services. For example the bill for January service is sent by February 10th. Regularly scheduled participants are charged for all absences. Another day may NOT be selected to attend in place of a day the participant is absent.
Is there an age requirement?
Participants at EMMCA’s Adult Day Center are typically age 60 and over.
Does a person have to have a diagnosis of Alzheimer’s or dementia to enroll?
EMMCA’s Adult Day Center services are designed for those with memory problems but participants are not required to have a diagnosis of Alzheimer’s or other dementias. Participants with Parkinson’s, mild cognitive impairment and other older adults also benefit from our program since it supports both cognitive and physical wellness.
How many days per week should my loved one/client attend the Adult Day Center?
• Participants attend between 1 and 5 days/ week. Attendance is individualized to suit the participant’s needs. When determining a schedule, family members should consider such issues as family members’ schedules and transportation. When a participant first starts attending the day center, it is recommended that the participant attend at least 2 or 3 days/week. This will help the participant become familiar with the day center, the staff and the routine.
• Days per week can be increased or decreased at any time.
What if my loved one/client does not want to attend the Adult Day Center?
• Highlight the social aspects and downplay the care aspects. The program can be described as a social gathering. Ask them to try it for a week and encourage them to do it for you.
• Some new participants are reluctant the first few times they attend the day center because they are out of their regular routine and have uncertainty in a new situation. Frequently participants that were reluctant to start become comfortable attending every day or several days each week once they adjust to the new routine.
• Day center staff members work closely with caregivers and families to find creative solutions to help a family member/client adjust to attending the day center.
Does insurance cover the cost of adult day services?
Many long term care insurance policies will cover the cost of adult day center care. Please contact your insurance provider directly with your questions.
Will Veterans Benefits cover the cost of adult day services?
If adult day center care helps with 2 or more Activities of Daily Living (ADLs), then Veterans Benefits may cover adult day center care. Please contact the Veterans’ Administration to determine if you are eligible for this benefit.
Is other assistance available to help with the cost of adult day services?
• For seniors who are eligible for Community Options Program (COP), this program can cover the cost of adult day center care.
• For seniors at or below 200% of the Federal Poverty Guidelines, an EMMCA sponsorship can reduce the cost of adult day center care.
• Caregiver grants are available through the Alzheimer’s and Dementia Alliance and through Dane County Area Agency on Aging. Please contact EMMCA for details.
What are the qualifications of the EMMCA day center staff?
• Each staff member is conscientiously selected and a criminal background check is completed before employment.
• Staff members have at least 2 years of experience in care giving with seniors.
• Staff members are trained in best practices of dementia care; each year staff members complete at least 10 hours of continuing education.
• Several staff members are Certified Nursing Assistants.
What is the staff to participant ratio?
EMMCA has one staff person or trained volunteer for every four participants.
Can EMMCA day center staff administer medications?
• A participant must be able to self-administer their own medications. Staff can prompt and/or supervise to make sure medication is taken correctly. The medication must be in the original container and locked at the day center till it needs to be taken. The day center needs a copy of the medication list.
• If your loved one/client cannot take medication on their own, consult with your doctor. Frequently, time for medications can be changed to be managed at home.
Is there a special diet for people who have food allergies or special food needs?
Meals are catered by Gaylord Catering or Meals on Wheels through the Dane County senior meal program. All lunch menus are reviewed by a licensed dietitian through Dane County. For special diet requests, EMMCA needs a doctor’s order. This order will be sent to the catering company to determine if this need can be accommodated. EMMCA day center staff members work diligently to ensure they follow each participant’s food restrictions and food preferences.
What if my loved one/client does not want to participate in activities?
We understand that planned activities are not for everyone. Some participants are more interested in helping with household tasks where they feel needed. In addition, EMMCA has library books, games, and puzzles readily available. Staff members work to find activities that each participant enjoys. EMMCA staff members depend on the information provided by the family in the activities assessment to help select appropriate activities for each participant.
What if my loved one/client gets tired or needs to rest while at the day center?
The center has a large number of recliner chairs to accommodate participants who want to rest or nap at any time. Each afternoon, there is a rest period when participants may rest or do quiet, individual activities.
What if my loved one/client becomes ill?
• Participants will not be permitted to attend the day center if they are exhibiting symptoms of serious illness of communicable disease.
• If a participant arrives at the Day Center with symptoms of illness or communicable disease, or if symptoms develop while at the Day Center, a staff member will contact the caregiver to make arrangements for the participant to leave for the day.
• A participant with a serious illness or communicable disease will be isolated from other participants while arrangements are made for the participant to go home.
• It is expected that caregivers will respond immediately when notified that the participant needs to return home.
Does EMMCA provide transportation?
Transportation is not provided by the Adult Day Center, but often can be arranged through ParaTransit Services or private senior transportation services. Following is a list of transportation options:
Transit Solutions, Inc. 294-8747
Metro Plus 266-4466
Monona Lift 222-2525
Van Go Taxi 849-7070
Union Cab 242-2000
What is the plan in case of emergencies?
• Staff members are trained in first aid. In an event of a medical emergency staff will call 911 and contact the participant’s caregiver.
• Staff members are trained in responding to a fire or tornado warning.
• Each quarter, staff and participants have a fire drill to practice these procedures and each spring/summer staff and participants have a tornado drill to practice tornado precautions.
Can I volunteer at EMMCA’s Adult Day Center?
• Students and employees often volunteer at EMMCA to earn community service hours for work, honor society or other service related organizations.
• Click here for the Volunteer Application
• Family members and caregivers are always welcome to volunteer or just attend with their loved one/client.
What should I do first if I’m interested in enrolling my loved-one/client?
• Call and arrange for a tour of the center.
• Complete an application for enrollment and have love-one/client obtain a TB test.
• Schedule a 2 hour trial visit for your loved-one/client for an assessment within our setting.
• Complete the enrollment process with a staff member at the Adult Day Center; arrange start date and reserve days for remainder of the month.
• Click here for the Day Center Application